✅ Step 1: Make Sure Your Protest Has Been Received

Before submitting your evidence, confirm that your protest has been received and entered into our system. Evidence submitted without a valid protest on file cannot be processed.

📞 If you're unsure, call us at 210-242-2432 to verify.

🌐 Step 2: Go to the BCAD Help Center

Visit: https://help.bcad.org

Click the “I need help with...” button to start your submission.

📝 Step 3: Fill Out the Request Form

Enter the required information, including:
- Name
- Email address
- Phone number
- Property address or Property ID

Then, under the Request Type dropdown menu, select:
Protest → Submitting Evidence

📎 Step 4: Upload Your Supporting Documents

You can upload the following types of evidence:
- Sales comparables
- Photos of property condition
- Repair estimates
- Closing documents
- Any other relevant documentation

📌 File formats accepted: PDF, JPEG
📦 Size limit: Up to 10MB per file; total of 20MB
🖼️ Photos: Please limit to no more than 10

Once uploaded, click Submit.

📩 Step 5: Wait for Confirmation

You will receive an email confirming that your evidence has been received.

Your documentation will be reviewed by BCAD staff and included as part of your protest record. If more information is needed, someone from our office will contact you.

📬 Submitting by Mail or In Person

You may also submit your evidence by traditional methods:

Mail or Deliver To:
Bexar Central Appraisal District
411 N Frio St
PO Box 830248
San Antonio, TX 78283-0248

Fax: 210-242-2454 or 210-242-2453

❓ Need Help?

💬 Submit a request: https://help.bcad.org
☎️ Call us: 210-242-2432